道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。那么商务英语的道歉信你知道是怎么写的吗?下面皮学网小编整理了商务英语的道歉信，供你参考
DearSir.
Iamwritingthislettertoapologizetoyouforthemistakethatwesenttheshoesinwrongcolor.Ihaveacknowledgedthatmyfaulthasbroughtyougreattroubleandunconviniences.Iherebyexpressmydeepsorrowforthismatterandwearegoingtodoourbesttomakeituptoyou.Iassureyouthatthismistakewillnothappenonceagainandwouldappreciateverymuchifyoucouldgiveusachancetoshowoursincerityonthismatter.
Bestregards